Terms of Service
Last Updated: April 23, 2026
By purchasing from Abstract Emporium, you agree to these terms:
📦 PRODUCT & DELIVERY
- All products are DIGITAL DOWNLOADS in PDF format
- Download link sent instantly to your email after payment confirmation
- Download links remain active for 30 days after purchase
- IMPORTANT: Save your files immediately upon download
- If you don't receive your email within 5 minutes, check your spam/junk folder
- Need help? Email us at abstractemporiumart@outlook.com
- Cart (0)
💰 REFUND POLICY - 7-DAY SATISFACTION GUARANTEE
We want you to absolutely love your purchase! If you're not satisfied for any reason, we offer a 7-day money-back guarantee, no questions asked.
How to request a refund:
- Email abstractemporiumart@outlook.com within 7 days of purchase
- Include your order number (found in your Ko-fi purchase email)
- Brief reason for refund (helps us improve - optional but appreciated)
- Refunds processed within 3-5 business days to your original payment method
We CANNOT issue refunds if:
- ❌ More than 7 days have passed since your purchase date
- ❌ You've extensively printed or used the product
- ❌ You've shared or redistributed the digital files
- ❌ Evidence of abuse or fraudulent activity
Why we offer this guarantee: We're confident you'll love our therapeutic coloring books and knitting patterns. This guarantee lets you try our products completely risk-free!
📄 LICENSE & USAGE RIGHTS
What you CAN do:
- ✅ Print unlimited copies for personal use only
- ✅ Color and enjoy at your own pace
- ✅ Share finished colored pages on social media (please tag @abstractemporiumart - we love seeing your art!)
- ✅ Gift printed colored pages to friends and family
- ✅ Use for personal relaxation, therapy, or stress relief
What you CANNOT do:
- ❌ Resell, redistribute, or share the PDF files
- ❌ Use designs commercially (no selling colored pages, prints, or merchandise)
- ❌ Claim designs as your own work
- ❌ Upload files to file-sharing sites or social media
- ❌ Print for commercial purposes (print shops for resale, etc.)
In short: Print all you want for yourself, but don't share the digital files or sell anything made from our designs.
🖨️ PRINTING GUIDELINES
- Print as many copies as you want for personal use
- Recommended settings: 32lb cardstock paper, 300 DPI print quality
- Colors may vary based on your printer, paper, and settings
- We are not responsible for printing quality issues - we recommend testing with 1 page first
- Most print shops accept PDF files (Staples, FedEx Office, local print shops)
- For best results, use "Actual Size" not "Fit to Page" when printing
✉️ CUSTOMER SUPPORT
- Email: abstractemporiumart@outlook.com
- Response time: Within 24-48 hours (usually much faster!)
Common issues we help with:
- Didn't receive download email
- Link expired or not working
- File won't open
- Questions about printing
- Wrong email address used at checkout
Didn't receive your download?
- Check spam/junk/promotions folders first
- Make sure you used the correct email address at checkout
- Email us with your order number - we'll resend immediately (one-time courtesy)
🔒 COPYRIGHT & INTELLECTUAL PROPERTY
- All designs, artwork, and content © 2025-2026 Abstract Emporium. All rights reserved.
- All designs are protected by U.S. and international copyright laws
- Unauthorized reproduction, distribution, or commercial use is strictly prohibited
- Violations may result in legal action and permanent ban from future purchases
⚠️ DISCLAIMER & LIMITATIONS
- Colors: Printed colors may vary from screen display depending on printer, paper, and settings
- File compatibility: PDFs work on all modern devices - if you have issues, email us
- Therapeutic claims: Our coloring books are designed for relaxation and creative expression. They are NOT a substitute for professional therapy, medical treatment, or mental health care.
- No medical claims: We make no claims about treating, curing, or preventing any medical or psychological conditions
- Results vary: Your experience may differ from testimonials or marketing descriptions
📧 INCORRECT EMAIL ADDRESS?
If you provided the wrong email at checkout:
- Contact us immediately at abstractemporiumart@outlook.com
- Include your order number and correct email address
- We'll resend the download link (one-time courtesy resend only)
- After 30 days: Links expire and we cannot provide additional resends
🛡️ DISPUTES & CHARGEBACKS
- Ko-fi is our payment processor but does not mediate disputes
- Contact us FIRST before filing a dispute with Ko-fi, PayPal, or your credit card company
- We resolve 99% of issues quickly through direct communication
- Most "issues" are simply emails in spam folders - we're happy to help!
- Chargebacks: Filing a chargeback without contacting us first may result in permanent ban from future purchases
- We keep detailed records of all download deliveries and communications
🌐 INTERNATIONAL CUSTOMERS
- Digital downloads available worldwide
- All prices in USD
- Your bank may charge currency conversion fees (not controlled by us)
- VAT/taxes may apply depending on your location (handled by Ko-fi automatically)
🔄 PRODUCT UPDATES
- If we make significant improvements to a product you purchased, we'll notify you
- Minor updates (typo fixes, etc.) may not warrant notification
- We are not obligated to provide free updates but often do as a courtesy
📝 CHANGES TO THESE TERMS
- We reserve the right to update these terms at any time
- Continued use of our shop means you accept any updated terms
- Major changes will be announced via email to previous customers and on social media
- These terms apply to all purchases made after the "Last Updated" date above
⚖️ GOVERNING LAW
- These terms are governed by the laws of the United States
- Any disputes will be resolved in accordance with U.S. law
- By purchasing, you agree to these terms and conditions in their entirety